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view all videosFrequently Asked Questions
General questions
Yes. The
Designed for efficiency, the
This tool is designed for healthcare professionals, to help them see how a group of patients is doing. By looking at all patients at once, a healthcare professional may be able to better identify which therapies are working and make informed treatment decisions more efficiently.
Because so many aspects of your diabetes self-management are interrelated,
You can print out reports showing precisely what your healthcare team wants to know. Or you can send them updates via fax or e-mail. The
Accu-Chek Active meterAccu-Chek Performa meterAccu-Chek Performa Nano meterAccu-Chek Go meterAccu-Chek Integra meterAccu-Chek Mobile meterAccu-Chek Aviva Expert meterAccu-Chek Aviva Connect meterAccu-Chek Spirit insulin pumpAccu-Chek Combo Pump System (comprising ofAccu-Chek Performa Combo Meter andAccu-Chek Spirit Combo insulin pump)Accu-Chek Connect Online system
No, this system requires Windows® 2000, XP, XP Professional, Vista® or 7 or 8. If you are interested in using a Mac, you should consider
Yes. The system lets you choose from 14 languages—English, Simplified Chinese, Danish, Dutch, French, German, Italian, Korean, Norwegian, Polish, Portuguese, Spanish, Swedish, and Turkish.
The
A USB cable to connect the reader to your computer is needed. In some cases this will be included in the DVD kit. If not, the cable can be ordered from Roche Diabetes Care separately. You can also buy a replacement or extra cable, if you need it.
Some of the
The backup and restore functionality built into the
We recommend you use the export functionality for disaster recovery as you can import the data to a different computer or new installation of Windows. Please remember to store your exported data file to a safe location.
If you have previously used the backup feature and need assistance with restoring your data, please contact
In addition to glucose results and insulin doses, you can track lab test results such as cholesterol, kidney screenings and HbA1c, plus blood pressure, medications, insulin, weight, food and activity, upcoming appointments and more. Include as much—or as little—information as you want in your reports. The